Welcome to Echo Knowledge Base
Echo Knowledge Base is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles.
This is a demo article to help you explore your new Knowledge Base. You can edit or delete this article at any time, and replace it with your own content.
Core Features
Everything you need to build a professional documentation site is included for free:
Additional built-in features include:
- Glossary with auto-highlighted terms and interactive tooltips
- Article views counter and analytics
- Breadcrumbs, print and PDF export, next/previous navigation
- Customizable category archive pages
- SEO optimized, WCAG accessible, and RTL ready
- Gutenberg blocks and page builder compatible
All core features are included for free and work out of the box with no additional configuration required.
AI-Powered Features
All AI features are completely optional and disabled by default. Enable them at any time to unlock AI-powered capabilities.
Give your users instant answers. The AI Chatbot and AI Search use your Knowledge Base content to deliver accurate, context-aware responses in real time.
Free AI Features
- AI Chat (Chatbot) – A frontend chat dialog where visitors ask questions and get instant AI-powered answers based on your KB content.
- AI Search – When users search, results show relevant articles plus an Ask AI button to dive deeper with AI.
- AI Content Analysis – Automatically analyze articles for tags optimization and readability scoring.
PRO AI FeaturesPRO
- AI Smart Search with multi-panel results and customizable layout
- Content Gap Analysis to identify missing documentation
- PDF to Articles – upload and convert PDFs into KB articles
- PDF to Notes – expand AI training data from PDF uploads
- Human Agent Handoff – escalate from AI to your support team
- AI Chat Access Control – restrict by user roles and location
- Email notifications summarizing AI Chat and Search activity
PRO Features
Unlock advanced capabilities for teams and businesses that need more:
Need Help Getting Started?
Our support team is ready to assist you with any questions or issues. We typically respond within one business day.