Welcome to Echo Knowledge Base #

Echo Knowledge Base is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles.

Core Features #

Everything you need to build a professional documentation site is included for free:

Additional built-in features include:

• Glossary with auto-highlighted terms and interactive tooltips
• Article views counter and analytics
• Breadcrumbs, print and PDF export, next/previous navigation
• Customizable category archive pages
• SEO optimized, WCAG accessible, and RTL ready
• Gutenberg blocks and page builder compatible

AI-Powered Features #

All AI features are completely optional and disabled by default. Enable them at any time to unlock AI-powered capabilities.

Free AI Features #

• AI Chat (Chatbot) – A frontend chat dialog where visitors ask questions and get instant AI-powered answers based on your KB content.
• AI Search – When users search, results show relevant articles plus an Ask AI button to dive deeper with AI.
• AI Content Analysis – Automatically analyze articles for tags optimization and readability scoring.

PRO AI FeaturesPRO #

• AI Smart Search with multi-panel results and customizable layout
• Content Gap Analysis to identify missing documentation
• PDF to Articles – upload and convert PDFs into KB articles
• PDF to Notes – expand AI training data from PDF uploads
• Human Agent Handoff – escalate from AI to your support team
• AI Chat Access Control – restrict by user roles and location
• Email notifications summarizing AI Chat and Search activity

PRO Features #

Unlock advanced capabilities for teams and businesses that need more:

View PRO Features